A whole new level of support
Round-the-clock, enterprise-grade assistance from U.S.-based specialists, plus flexible ways to reach us and white-glove onboarding for your team.





Connect instantly with our dedicated support team. Access via the Lumana Help Center.
Ideal for complex issues that require documentation, screenshots, or detailed explanations.
Speak directly with a support engineer. Available 24/7 for urgent issues and technical guidance.
Create a tracked support request in our Help Center and monitor progress in real-time.
Round-the-clock, enterprise-grade assistance from U.S.-based specialists, plus flexible ways to reach us and white-glove onboarding for your team.



