Pricing

Pay for intelligence, not for new cameras

Most of the cost of a new video system is hardware you throw away. Lumana runs on the cameras you already own, with every AI feature and unlimited users in one license per camera feed.

  • Unlimited users and locations, add cameras anytime
  • Every AI agent and detection included
  • Lifetime hardware warranty while you are a customer
  • Works with the IP cameras you already own

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Where the savings come from. Before the AI does anything.

0
cameras to rip and replace
0
per-user fees or feature tiers
90%
fewer false alerts to chase, up to
Lifetime
hardware warranty while you are a customer
How pricing works

What shapes your quote and what never changes

01

Camera feeds

You license the cameras you connect to Lumana, including the ones you already own. Add sites and cameras as you grow.

02

Video retention

Choose how long video is kept on site and in the cloud, with real-time cloud backup of up to 365 days.

03

License term

An annual recurring license, paid yearly or upfront. Lumana Core devices are typically part of your quote.

No feature tiers

VIA-1, all four AI agents, smart search, alerts and dashboards come standard on every license.

No per-user fees

Give every guard, operator and manager access. Users and locations are unlimited.

No rip-and-replace

Keep your IP cameras. Lumana can run alongside Milestone, Genetec or your current NVR while you transition.

No hardware surprises

Lumana hardware is covered by a lifetime warranty for as long as you are a customer.

Powerful AI video security for all

Lumana pricing includes everything you need to transform your video security experience. All covered by a lifetime warranty.

System Management

Remote access and management

Mobile app

Unlimited locations and users; add cameras anytime

Third-party camera support

Enterprise user and role management

Audit logs and reporting

Real-time system health monitoring

Storage resolution

Up to 4K

Industrial-grade SSD storage

RAID/NAS storage

Real-time cloud backup

Up to 365 days

Unlimited cloud archiving for clips

Recording resolution

Up to 4k

Dynamic video quality

Live view and historical footage

Multi-camera video walls

Alert and live view video walls

Save and download video

Share video via email, SMS, and link

Real-time AI processing

Low-latency streams

As low as 100 ms

Low-bandwidth consumption

As low as 100 Kbps

Video Intelligence (VIA-1) and Agentic AI

VIA-1: proprietary self-learning AI model

4 AI Agents: Insight, Monitor, Investigate, Respond

Face detection/recognition

People and attribute recognition

Vehicle and attribute recognition

License plate detection/recognition

People, vehicle, and occupancy counting

Threat detection (weapon)

Fire detection

Fall detection

Violence detection (fighting)

Event Tag (ingesting third-party data)

Container tracking

Perimeter and zone protection

People and vehicle proximity monitoring

Speed control

Door monitoring

PPE detection

Tailgating detection

Traffic control

Loitering detection

Tampering detection

Suspect detection

Absence detection

Appearing object detection

Disappearing object detection

Missing object detection

Activity heatmaps

People and vehicle AI dashboards

Activity and behavior AI dashboards

Smart Search and Discovery

Multi-camera + multi-parameter

Multi-layer region search

Activity/event indexing for fast scrub

Historical events

Event Tag

Access control

Live alert view and monitoring

Real-time event detection

Self-learning AI alerts from over 100+ possible triggers

Custom alert zones

Alert delivery via email, SMS, and push notification

Cybersecurity

SSL TLS v1.2 and AES-256 encryption

Automatic firmware updates and security patches

Single sign-on (SSO) via Okta SAML

Multi-factor authentication (MFA)

SOC2 Type I and Type II compliance

Pricing questions, answered straight

How is Lumana priced?

An annual recurring license based on the number of camera feeds, days of storage and license term. Pay yearly or upfront. Every feature is included, so there are no tiers to compare.

Why is there no price list?

Deployments range from a single site to thousands of cameras, with different retention needs. A quote based on your cameras and sites is more accurate than a per-channel list price.

Do I need a DVR or NVR?

No. Lumana Core can replace your DVR or NVR, storing and analyzing video on site. If you prefer, it can also run alongside your current recorder or VMS during a transition.

Which cameras are compatible?

Lumana is camera-agnostic and works with IP cameras that support standard streaming protocols, so you can keep the cameras you already own.

What does the warranty cover?

Lumana hardware comes with a lifetime warranty for as long as you are a customer.

How many users can I add?

As many as you need. Any camera connected to Core with a license can be managed from VMS+, with no limit on users or locations.

Is my data secure?

Video is encrypted with AES-256 in transit and at rest, Core needs no open inbound ports, and access is controlled with SSO, MFA, roles and audit logs.

Can I start small?

Yes. Many teams start with one site or the cameras that matter most, then add locations on the same platform.

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