Background

JKK Pack is a trusted labels and flexible packaging partner that supports major food and beverage brands across the United States. The company operates a high-volume, 24/7 production facility where complex machinery, strict safety protocols, and a large shift-based workforce create constant operational pressure. For JKK, any delay on the floor can impact customer commitments, production schedules, and worker safety.

Despite having an extensive camera network, JKK’s legacy CCTV and NVR system provided little intelligence. Reviewing footage required hours of manual scrubbing across dozens of camera views. Leadership often learned about incidents after the fact, relying on employees to report problems. As production scaled, the gaps in visibility and response became impossible to ignore.

“We were recording everything, but learning nothing from it,” says CEO Jose Kuri. “The system could not detect incidents, help us find footage quickly, or give us real insight into how the plant was running.”

To keep pace with their growing operation, JKK needed a modern, AI-driven solution that could deliver real-time awareness, accelerate investigations, and unlock new operational insights without replacing their existing cameras.

The challenge

Before partnering with Lumana, JKK faced several critical limitations:

• Legacy CCTV provided no detection or intelligence
• Slow, manual investigations delayed corrective action
• No real-time alerts for accidents, safety violations, or downtime
• Limited visibility into workforce activity and machine performance
• Existing cameras were difficult to manage across the NVR system

“The old system could only record video, nothing more,” Jose recalls. “If something happened, my team had to spend hours searching for the right clip. It was slow, frustrating, and not practical for a facility that runs around the clock.”

JKK set clear requirements for their next solution:

• Detect incidents in real time
• Reduce hours spent searching footage
• Improve visibility into safety and operations
• Use existing cameras without costly replacement
• Provide an intuitive interface for managers and IT teams

The solution

JKK evaluated several modern systems but found that most required full camera replacement, offered limited AI detection, or lacked the usability needed for daily operations.

Lumana stood out for three reasons:

1. Full AI capability on existing cameras
2. A modern, intuitive platform that unified all video operations
3. Real-time alerts for safety, security, and operational performance

“Implementation was very easy,” Jose shared. “We already had a strong network in place, and Lumana worked perfectly with every camera. Even better, Lumana offered AI features that none of the other systems could provide, like detecting unsafe behavior near our machines.”

Lumana and JKK’s IT team completed a smooth rollout that brought every camera into a single platform with real-time monitoring, intelligent search, and customizable dashboards designed for plant operations.

The results

Implementing Lumana transformed video security from a reactive tool into a proactive operational system that drives safety, insight, and efficiency across the entire facility.

Continuous monitoring with real-time AI alerts

Before Lumana, issues were often reported late or missed altogether. Today, JKK receives instant alerts for:

• People in restricted areas
• Unsafe behavior around machinery
• Fires and smoke
• Excessive break time or unattended workstations
• Irregular activity during overnight shifts

“Before Lumana, we only learned about incidents when someone told us,” Jose explained. “Now the system alerts us immediately. We can act right away to reduce the severity of a problem or prevent it entirely.”

Investigations in minutes instead of hours

Lumana’s natural-language search and multi-parameter filtering allows teams to quickly pinpoint moments across millions of frames.

“What used to take hours now takes minutes,” says Jose. “We can type what we are looking for and the system finds it immediately. This alone gave us positive ROI in the first month.”

JKK reports investigations that are 90 percent faster, providing rapid clarity during safety reviews, HR inquiries, and operational audits.

New visibility into plant operations

Lumana does more than detect incidents. It gives leaders insight into how their production floor works.

Custom dashboards help JKK monitor:

• Machine uptime trends
• Workflow and movement patterns
• Staffing presence at key stations
• Shipping and logistics activity
• Visitor verification against HR databases

“The dashboards are very powerful,” Jose explained. “We can see how machines perform over time, confirm if someone is doing their job, and understand how efficiently the floor is running. This gives us better control over the entire operation.”

Looking ahead

With AI fully deployed across the facility, JKK views Lumana as a long-term partner that will help modernize every stage of its operations. New use cases are already being explored, including automated scrap verification and tighter tracking of materials leaving the plant.

“Lumana saves us time, improves safety, and creates real value for our business,” Jose shared. “Any time we need something new, the team works with us to make it possible.”

For JKK, Lumana is not just a security product. It is core operational infrastructure that protects people, safeguards production, and helps the company operate smarter every day.