Data Processing Addendum

LAST UPDATED: August 17, 2026

Data SubjectsAs described in Exhibit A of the DPA
Categories of Personal DataAs described in Exhibit A of the DPA
Special Category Personal Data (if applicable)As described in Exhibit A of the DPA
Nature of the ProcessingAs described in Exhibit A of the DPA
Purposes of ProcessingAs described in Exhibit A of the DPA
Duration of Processing and Retention (or the criteria to determine such period)As described in Exhibit A of the DPA
Frequency of the transferAs necessary to provide perform all obligations and rights with respect to Personal Data as provided in the Agreement or DPA
Recipients of Personal Data Transferred to the Data ImporterCompany will maintain a list of Authorized Sub-Processors, available on request via email toprivacy@lumana.ai
Technical and Organizational Security MeasureDetails
Measures of pseudonymization and encryption of personal dataCompany has deployed secure methods and protocols for transmission of confidential or sensitive information over public networks. Databases housing sensitive customer data are encrypted at rest. Company uses only recommended secure cipher suites and protocols to encrypt all traffic in transit and Customer Data is securely encrypted with strong ciphers and configurations when at rest.
Measures for ensuring ongoing confidentiality, integrity, availability and resilience of processing systems and services

Company’s customer agreements contain strict confidentiality obligations. Additionally, Company requires every downstream Subprocessor to sign confidentiality provisions that are substantially similar to those contained in Company’s customer agreements.

Company has undergone a SOC 2 Type 2 audit that includes the Security and Processing Integrity Trust Service Criteria.

Measures for ensuring the ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident

Periodic (at least weekly) of production datastores are taken.

Backups are periodically tested in accordance with information security and data management policies.

Processes for regularly testing, assessing and evaluating the effectiveness of technical and organizational measures in order to ensure the security of the processingCompany has undergone a SOC 2 Type 2 audit that includes the Security and Processing Integrity Trust Service Criteria.
Measures for user identification and authorizationCompany uses secure access protocols and processes and follows industry best-practices for authentication, including the ability to enable Multifactor Authentication. All production access requires the use of JWT for authentication. Network infrastructure is securely configured to vendor and industry best practices to block all unnecessary ports, services, and unauthorized network traffic.
Measures for the protection of data during transmissionCompany has deployed secure methods and protocols for transmission of confidential or sensitive information over public networks. Company uses only recommended secure cipher suites and protocols to encrypt all traffic in transit (i.e. TLS 1.2)
Measures for the protection of data during storageEncryption-at-rest is automated used. All keys are fully managed by AWS or Google.
Measures for ensuring physical security of locations at which personal data are processedAll Company processing occurs in physical data centers that are managed by AWS or Google.
Measures for ensuring events loggingCompany monitors access to applications, tools, and resources that process or store Customer Data, including cloud services. Monitoring of security logs is managed by the security and engineering teams. Log activities are investigated when necessary and escalated appropriately.
Measures for ensuring system configuration, including default configurationCompany adheres to a change management process to administer changes to the production environment for the Services, including changes to its underlying software, applications, and systems. All production changes are automated through CI/CD tools to ensure consistent configurations.
Measures for certification/assurance of processes and productsCompany undergoes annual SOC 2 Type II.
Measures for ensuring data minimisationCompany’s Customers unilaterally determine what data they route through the Services. As such, Company operates on a shared responsibility model.
Measures for ensuring data qualityCompany ensures that data quality is maintained from the time to time. Customer sends Customer Data into the Services and until that Customer Data is presented or exported.
Measures for ensuring limited data retentionCustomers determine what data they route through the Services. As such, Company operates on a shared responsibility model. If a Customer is unable to delete Personal Data via the self-services functionality of the Services, then the Company deletes such Personal Data upon the Customer's written request, within a commercially reasonable timeframe and in accordance with Applicable Data Protection Laws. All Personal Data is deleted from the Services following service termination.
Measures for ensuring accountabilityCompany has adopted measures for ensuring accountability, such as implementing data protection and information security policies across the business, recording and reporting Personal Data Breaches, and formally assigning roles and responsibilities for information security and data privacy functions. Additionally, the Company conducts regular third-party audits to ensure compliance with our privacy and security standards.
Measures for allowing data portability and ensuring erasure

Personal Data submitted to the Services by Customer may be deleted at the Customer’s request.

Personal Data is incidental to the Company’s Services. Based on Privacy by Design and Data Minimization principles, Company severely limits the instances of Personal Data collection and processing within the Services. Most use cases for porting Personal Data from Company are not applicable.

Technical and organizational measures of sub-processorsThe Company enters into Data Processing Agreements with its Authorized Sub-Processors with data protection obligations substantially similar to those contained in this DPA.
Start DateThis UK Addendum shall have the same effective date as the DPA
The PartiesExporterImporter
Parties’ DetailsCustomerCompany
Key ContactSee Exhibit B of this DPASee Exhibit B of this DPA
EU SCCsThe Version of the Approved EU SCCs which this UK Addendum is appended to as defined in the DPA and completed by Section 6.2 and 6.3 of the DPA.
a) Annex 1A: List of Partiesb) As per Table 1 above
c) Annex 1B: Description of Transferd) See Exhibit B of this DPA
e) Annex II: Technical and organisational measures including technical and organisational measures to ensure the security of the data:f) See Exhibit C of this DPA
g) Annex III: List of Sub processors (Modules 2 and 3 only):h) See Exhibit B of this DPA
Ending this UK Addendum when the Approved UK Addendum changesx Importer
x Exporter
☐ Neither Party
UK Addendummeans this International Data Transfer Addendum incorporating the EU SCCs, attached to the DPA as Exhibit D.
EU SCCsmeans the version(s) of the Approved EU SCCs which this UK Addendum is appended to, as set out in Table 2, including the Appendix Information
Appendix Informationshall be as set out in Table 3
Appropriate Safeguardsmeans the standard of protection over the personal data and of data subjects’ rights, which is required by UK Data Protection Laws when you are making an ex-UK Transfer relying on standard data protection clauses under Article 46(2)(d) UK GDPR.
Approved UK Addendummeans the template Addendum issued by the ICO and laid before Parliament in accordance with s119A of the Data Protection Act 2018 on 2 February 2022, as may be revised under Section ‎18 of the UK Addendum.
Approved EU SCCsmeans the standard contractual clauses approved by the European Commission in Commission Decision 2021/914 dated 4 June 2021, for transfers of personal data to countries not otherwise recognized as offering an adequate level of protection for personal data by the European Commission (as amended and updated from time to time).
ICOmeans the Information Commissioner of the United Kingdom.
ex-UK Transfershall have the same definition as set forth in the DPA .
UKmeans the United Kingdom of Great Britain and Northern Ireland
UK Data Protection Lawsmeans all laws relating to data protection, the processing of personal data, privacy and/or electronic communications in force from time to time in the UK, including the UK GDPR and the Data Protection Act 2018.
UK GDPRshall have the definition set forth in the DPA.