Lumana
for hospitality

Protect guests before incidents escalate

Lumana is an AI video security platform that centralizes management and uses agentic AI to detect threats, defend against false claims, and keep every property delivering a five-star guest experience.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Trusted by industry leaders across 50,000+ cameras

Legacy systems weren’t built
for today’s demands.

Of annual revenue lost to fraud

ACFE Occupational Fraud 2024 Report

$2B+

Lost to slip-and-fall injuries

National Floor Safety Institute, 2023

-217 pts

Guest satisfaction drop when problems occur

J.D. Power 2025 North America Hotel Guest Study

AI-powered visibility from arrival to departure - and everything in between

Lumana transforms your existing cameras into AI agents that monitor the full guest experience.

Connected operations

Integrate POS, access control, reservations, and ticketing systems with video.

Total visibility

Bring every part of your operations into one centralized view.

Continuously-learning AI

Lumana's AI adapts to your operation, cutting false alerts by up to 90%.

Proactive AI-powered visibility for modern hospitality operations

Move beyond manual monitoring. Lumana's AI continuously analyzes video across every space.

Protect guests, staff, and your operation

Automatically detect firearms and alert security teams before escalation

Identify physical altercations in lobbies, bars, and common areas

Detect non-guests in restricted areas, pool decks, and back-of-house zones

Monitor parking structures and valet areas with license plate recognition

Elevate the guest experience at every touchpoint

Alert managers when check-in, dining, ticketing, or service lines exceed acceptable thresholds

Track real-time occupancy across every space to optimize staffing, guest flow, and capacity

Use heatmaps to identify bottlenecks and high-traffic patterns

Identify VIP guests and flagged individuals the moment they arrive on property

Maintain operations, safety, and compliance

Detect early-stage smoke and fire events and trigger immediate response

Monitor kitchens and high-traffic areas to verify cleanliness protocols and handwashing compliance

Automatically detect and document fall events and protect against fraudulent injury claims

Search hours of footage by object or behavior in seconds to resolve guest disputes or claims

Works with the cameras you already have. No rip-and-replace.

Lumana is open and camera-agnostic. The platform connects to any IP camera, sensor, access control system, or communication tool.

Diagram showing Lumana connecting existing site cameras through an on-premise core to cloud and devices

Enterprise-grade features. Always included.

Get pricing

Lifetime warranty for predictable system costs

Industry-leading AI features and capabilities

Hybrid-cloud reliability and performance

No port forwarding or VPN for secure access

Unlimited cameras, users, and cloud archiving

Bandwidth-friendly with real-time AI processing

Automatic updates for new AI and upgrades

Dedicated onboarding, training, and support

Ready to bring video intelligence to your facilities?